1. Acceptance of Terms
By accessing our website, submitting a contact form, requesting an inspection, or communicating with us by phone, email, or text message, you agree to these Terms of Service. If you do not agree with these Terms, please do not use our website or services.
2. Services
Ranch Hand Construction Company provides roofing inspections, estimates, roof repairs, roof replacements, and related exterior construction services in Buda, Kyle, San Marcos, Dripping Springs, Wimberley, South Austin, and surrounding Hays County areas.
All estimates, timelines, pricing, availability, and service details are subject to change based on site conditions, material availability, weather, permitting requirements, and other factors outside our control. Written agreements or signed contracts govern the scope and pricing of specific projects.
3. User Responsibilities
By using our website or communicating with us, you agree to:
- Provide accurate and complete contact information
- Use our website and communication channels lawfully
- Not attempt to gain unauthorized access to our systems
- Not transmit malicious software, spam, or harmful content
- Not misuse our forms, messaging systems, or scheduling tools
We reserve the right to restrict access to our services if misuse or unlawful activity is detected.
4. Calls, Recording, and Electronic Communications
You consent to receive communications from Ranch Hand Construction Company electronically, including email, phone calls, and SMS messages, consistent with your communication preferences and applicable law. Where permitted by law, phone calls may be recorded for quality assurance, training, and documentation purposes. Electronic communications satisfy any legal requirement that such communications be in writing.
5. Mobile Messaging Terms (SMS)
A) Program Name
Ranch Hand Construction Company Mobile Messaging Program
B) Program Description
By opting in, you agree to receive SMS messages regarding:
- Appointment reminders and scheduling updates
- Estimates, job and project communications, and service notifications
- Customer support responses
- Promotional or marketing offers (only if separately opted in)
C) Message Frequency
Message frequency varies based on your interactions with us. If opted into marketing, you may receive up to 4 marketing messages per month.
D) Costs
Message and data rates may apply depending on your mobile carrier plan.
E) Opt-Out
Reply STOP to cancel at any time.
F) Help / Customer Support
Reply HELP for assistance, or contact us at andrea@ranchhandcc.com or 512-614-7115.
G) Carriers and Delivery
Mobile carriers are not liable for delayed or undelivered messages.
H) Eligibility
You must be at least 18 years old or have permission from a parent or legal guardian to participate in our mobile messaging program.
I) Privacy
Your participation is also governed by our Privacy Policy. We do not share mobile information with third parties or affiliates for marketing or promotional purposes.
6. Limitation of Liability
To the maximum extent permitted by law, Ranch Hand Construction Company is not liable for any indirect, incidental, special, punitive, or consequential damages arising out of:
- Use of our website
- Communication delays
- Service scheduling changes
- Temporary service interruptions
- Electronic communication errors
- Weather-related project delays
Our total liability for any claim arising from our services shall not exceed the amount you paid for the specific service giving rise to the claim.
7. Warranties and Disclaimers
We strive to provide accurate information on our website, but we do not warrant that all content is error-free, complete, or current. All roofing work is governed by the specific written warranty provided with your contract. Manufacturer warranties are subject to the terms of the respective manufacturers.
8. Intellectual Property
All content on this website, including text, images, logos, and design, is the property of Ranch Hand Construction Company or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Hays County, Texas.
10. Changes to Terms
We may update these Terms from time to time. The current version will always be posted on this page with the effective date. Your continued use of our website after changes constitutes acceptance of the updated Terms.
11. Contact Us
If you have questions about these Terms of Service, please contact us:
Ready to Talk About Your Roof?
Call us for a free, no-pressure estimate. We've been serving Buda, Kyle & Hays County since 1999.